Physicians’ Clinic of Iowa, P. C. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.* Physicians’ Clinic of Iowa, P. C. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
For individuals with disabilities:
Physicians’ Clinic of Iowa, P. C. provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively, such as:
- qualified sign language interpreters.
- written information and other formats (large print, audio, accessible electronic formats, other formats)
For individuals with limited English proficiency
Physicians’ Clinic of Iowa, P.C. provides free language services to people whose primary language is not English, such as:
- qualified interpreters
- information written in other languages
If you need these services, contact our Section 1557 Coordinator, Kevin Hamers, Chief Operating Officer, 202 10th St. SE, Cedar Rapids, IA 52403, 319-247-3010, khamers@pcofiowa.com.
How to File a Grievance
If you believe that Physicians’ Clinic of Iowa, P. C. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax, or email:
Chief Compliance Officer
202 10th St. SE, Cedar Rapids, IA 52403
319-247-3010 or khamers@pcofiowa.com
If you need help filing a grievance, the Chief Compliance Officer, or Kevin Hamers, Chief Operating Officer, are available to help you.
How to File a Complaint with the U.S. Department of Health and Human Services
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at
ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509-F, HHH Building
Washington, D. C. 20201
1-800-368-1019; 800-537-7697 (TDD)
*Physicians’ Clinic of Iowa will comply with the current law on the definition of sex discrimination.
Complaint forms are available at www.hhs.gov/ocr/office/file/index.html