Posted on May 21, 2021
PCI Family Medicine Earns National Honor for Superior Patient Experience
SurveyVitals, a healthcare analytics company specializing in patient experience surveys, recently noted that PCI Family Medicine is among the nation's top performing clinics and attained patient experience scores that outperformed those of thousands of practices across the country.
Scores were calculated from actual patient feedback collected in 2019-2021. “At PCI, patients really do come first and I think that is reflected in these satisfaction scores,” said Michael Sundall, CEO of Physicians’ Clinic of Iowa (PCI). “Our organization has worked tirelessly on initiatives aimed at our commitment to patients by creating unmatched experiences at our growing Medical Pavilion campus. Our intent with the strategic plan is to elevate patient satisfaction and create an atmosphere of accountability. We believe the outstanding performance of our Family Medicine team exemplify this renewed commitment.”
SurveyVitals offers a suite of survey tools that give healthcare providers and organizations the insights they need to succeed in today’s pay-for-performance environment. Surveys are administered via text message, email, and phone. Response data is tallied immediately, and robust online reports provide a real-time view into the health of an organization.
SurveyVitals inspires positive change in healthcare by providing real-time, actionable patient feedback to providers and organizations through innovative technology. With millions of surveys in the benchmark to compare against and thousands of practice locations across the country, SurveyVitals gives healthcare organizations and providers the tools needed to thrive in the modern healthcare setting. Learn more about SurveyVitals by visiting www.SurveyVitals.com.