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Coronavirus Information & Resources

Televisit Information & Instructions >>

Curbside Care Information >>

Amid ongoing concerns about the Coronavirus (COVID-19), we want to assure you that the safety of our patients and employees is our top priority. Physicians’ Clinic of Iowa is closely monitoring updates from the Centers for Disease Control and Prevention (CDC) and the Iowa Department of Public Health (IDPH). At all PCI staff members are following COVID-19 prevention and infection control guidelines.

With the state of Iowa’s go-ahead to perform elective surgeries and procedures, Physicians’ Clinic of Iowa is extending building hours in order to accommodate patient needs.

PCI is committed to continuing to provide our patients with excellent care in the safest possible environment. We are contacting patients to reschedule surgical appointments as quickly as possible, as well as scheduling new appointments and procedures.

PCI’s Cedar Rapids campus, including both Medical Pavilions 1 and 2, are open 7 AM – 5 PM, Monday – Friday.

All services, including diagnostic lab and imaging, are fully available to patients. The extended hours allow clinics to spread appointments apart to respect social distancing recommendations.

PCI staff will continue to screen visitors at building entrances. Due to this screening process, some entrances will remain closed in order to funnel patients to the screening tables.

Additionally, out of an abundance of concern for the safety and health of our patients and staff, we are implementing many new guidelines, including recommending that patients and building visitors:

  • Wear a mask to appointments
  • Respect social distancing guidelines
  • Wash hands frequently
  • Stay home if sick
  • Please limit the number of people who accompany you to upcoming appointments. Here are our current guidelines to help keep everyone safe:
    • Patients may only be accompanied by one caregiver, if a caregiver is necessary. Please ensure the person accompanying you is not showing symptoms of respiratory illness, such as a cough.
    • Parents are asked not to bring children to parental appointments.
    • When you bring your child to an appointment, we are requesting parents only bring the child who has an appointment. Please do not bring siblings to other sibling appointments, when possible.
  • Cover coughs & sneezes
  • Avoid touching eyes, nose and mouth
  • Valet parking is closed. If you have mobility issues or need help getting to your appointment, please let us know!

We understand this may be challenging for our families. These guidelines are in keeping with public health recommendations of social distancing and limiting the number of people in buildings. These practices are especially important in healthcare settings.

Please know that we will continue to care for you and your loved ones. The health and safety of our patients and staff continues to be our highest priority!

Thank you for trusting your care to Physicians’ Clinic of Iowa!

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COVID-19 Questions

For questions regarding COVID-19, please contact the Iowa Department of Public Health at 2-1-1.

PCI Family Medicine at our Cedar Rapids location, is still open and can see you for non-COVID-19 acute illness (influenza, pneumonia, etc). HOWEVER, if you have any symptoms listed above, please call ahead before coming in. 

Physicians' Clinic of Iowa is committed to continuing to provide our patients with excellent care in the safest possible environment. With this in mind, PCI will adopt the following guidelines and policies based on recommendations from the Centers for Disease Control (CDC) and the Iowa Department of Public Health (IDPH). 

If you currently are recommended by the CDC to limit social exposure and avoid unnecessary risk, you should call to reschedule if your visit is not vital to ongoing health. 

If you are unsure if you should keep your appointment at PCI, please call ahead. We will be happy to help you. A directory of PCI phone numbers can be found here >>

If you have an appointment at PCI:

  • Anyone with fever, cough and shortness of breath should stay home. Please call us for guidance.
  • Anyone who is age 70+ should stay home (including nursing home patients) to limit exposure risk. Please call us for guidance.
  • To limit risk of exposure, anyone with the following chronic health issues should stay home:
    • COPD
    • Immune system compromising diseases
    • Asthma / Any Lung Condition
    • Diabetes
    • Chronic Heart Failure
    • Chronic Hypertension

More information can be found online:

How can you help prevent the spread of COVID-19?

To help prevent the spread of all viruses, the Centers for Disease Control and Prevention (CDC) recommends:

  • Staying home if you are sick
  • Avoiding close contact with people who are sick
  • Covering your nose and mouth when you cough or sneeze
  • Thoroughly washing your hands with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoiding touching your face, eyes, nose and mouth

Disinfecting surfaces and objects using a regular household cleaning spray or wipes.

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