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Televisits are a safe and secure way to connect with your medical provider remotely, via video and audio connection, either on your smartphone or computer. 

To use Televisits, you need:

  • An internet connection and a device with a webcam and microphone.
  • To be registered for PCI’s Patient Portal (instructions for registering for our free portal are below).

Once an appointment is created for the healow TeleVisit, you will receive an e-mail with appointment confirmation. Prior to your appointment, you will receive email and text reminders.

How to Get Started on the PCI Patient Portal

You will receive an email from PCI, sent to the email address you provided at check-in. Open the email and:

  1. Click the Set up Portal Account button. You will be redirected to a verification page.
  2. Complete the identity verification process. You will be able to select a code sent to you either via text message or voice message.
  3. Once you enter the code, you will be directed to reset your password.

Step by Step Instructions: Getting Started with Televisit

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