CEDAR RAPIDS—August 26, 2011—The Board of Directors of Physicians’ Clinic of Iowa is proud to announce that eight PCI team members have been honored with the organization’s STAR awards. The STAR Awards are designed to recognize the consistent demonstration of positive Service, Teamwork, Attitude and Respect to patients, staff and physicians.
“Each one of the PCI team members has the opportunity to be honored for their contributions in achieving the mission, vision and values of our organization. This class of STAR award winners provides excellent service day in and day out and we are very proud of their contributions,” said Michael Sundall, CEO of Physicians’ Clinic of Iowa.
Recognized were Jeanna Day, PCI Medical Records; Eric Dalton, Sr. Director Administrative Services; Theresa Fiala, LPN, PCI Laboratory; Amy Ganske, ARNP, AOCNP; Jeff Hanson, Business Office Manager; Mary Lou Lindaman, Urology Medical Records; Shirley Meier, ENT Surgery Scheduler; and Diane Zenor, LPN.
Jeanna Day joined the PCI team in 2006. As part of the PCI Medical Records team, she is always willing to help. She was recognized for her ability to handle each contact with proficiency, friendliness and respect. Coworkers describe Day as lively, upbeat and a joy to work with.
Eric Dalton also began his career with PCI in 2006. Always willing to accept new responsibilities, Eric works tirelessly for the success and advancement of the PCI organization. Dalton was noted for his keen intellect and kindness towards other staff, making him a good role model for others at PCI.
Theresa Fiala has been with PCI for just under 26 years. Working in the PCI Laboratory, Fiala is described as an “encyclopedia” within her department. She is described as a STAR among STARs and often takes time to listen and reassure patients who are uneasy, confused or need extra assistance.
Amy Ganske joined the PCI team in 2006. As a Nurse Practitioner in PCI—Hematology & Oncology she is dedicated to patient cancer care and goes above and beyond every day. She was noted for her role in developing an Angel Tree, her assistance in the formation of multi-disciplinary cancer clinics and her efforts in working to create the Cedar Rapids Community Cancer Center.
Jeff Hanson has been part of the PCI team since 2007. A key figure in PCI’s Central Business Office, Hanson demands excellence of himself and others. He is described by his peers as a great motivator and an exceptionally professional worker who does whatever it takes to get the job done.
Mary Lou Lindaman also began her career with PCI in 2007. As a dedicated behind-the-scenes employee in PCI—Urology medical records, she never hesitates to help others however she can. Lindaman was recognized with a STAR award for her kindness toward both patients and coworkers. She is said to be a true representation of “Above and Beyond Caring.”
Shirley Meier is a PCI employee of almost 37 years. She is a role model at PCI—Ear, Nose & Throat and exemplifies what it means to be a team player. She is known for her positive attitude and kindness. Meier received recognition for going above and beyond every single day.
Diane Zenor has worked with the PCI organization for 28 years. As a member of the orthopaedic nursing team, she is a true leader who never turns down a challenge. Zenor was noted for the consistent care she provides and her willingness to step up when help is needed.
About Physicians’ Clinic of Iowa
Physicians’ Clinic of Iowa, founded in Cedar Rapids in 1997, is one of the largest, private, multispecialty medical groups in Iowa. More than 75 board certified physicians, surgeons, and mid-level providers offer high quality medical care to eastern Iowa communities. For more information, visit www.pcofiowa.com.
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